IDRsolutions Support Resources
Expert Help and Resources to Keep Your Projects Running Smoothly
Premium Support
Our in-house developers offer expert support across all technical needs. As the original creators of our code, we work closely with clients to build lasting partnerships.
Find out moreI get technical support from IDR within hours. I'm used to waiting weeks!
- Full Stack Dev at Digital Publishing Provider
What kind of Support do we offer?
Email or Portal Support
Support requests can be submitted anytime via email or our online portal, with updates managed directly through the portal for easy tracking.
High Priority Support Requests
Customers may use a limited number of high priority tickets to get urgent issues handled faster and prioritized in the queue.
Enterprise/OEM Support
Enterprise and OEM clients receive exclusive benefits, including Zoom support, quarterly development plan updates, and up to five hours of consultancy or development time.
Have Questions?
Quickly find clear answers to common questions about our products and general queries on our FAQ page.
FAQsThe product is well documented and the support team is really efficient in helping to solve random issues.
- CTO at Invoice Automation Company
In-depth Documentation
With 20+ years of development, our clear documentation helps you get started fast and is a reliable resource for troubleshooting.
DocumentationOur Blog
We have an in depth blog where we talk about all things related to PDF, Java and HTML5. Check out our most popular articles.
Understanding the PDF File Format
We have been working with PDF files since 1999 and developed complex software to display PDF files. We have learnt a lot about the...
What is the AVIF image format?
What is AVIF? AVIF stands for AV1 Image File Format and is used for storing images and video. It uses the same container format...
How to Embed PDF files in HTML Web Pages
There are several HTML tags that can be used to view PDF files in HTML. The <embed>, <object> and <iframe> tags can all display...
