IDRsolutions Privacy Policy

IDR Solutions Limited Copyright Statement

The documents, information and software (hereinafter collectively referred to as “Materials”) available on this Website (“Site”) are provided by IDR Solutions Limited. (hereinafter referred to as “IDR Solutions Ltd” or “we”) as a service to its customers. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties will provide any warranties or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You will acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials found on this website is entirely at your own risk, for which we will not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics, software and services. Reproduction is prohibited which forms part of these terms and conditions.

Trademarks and copyright

All trade marks reproduced on this website which are not the property of, or licensed to, the operator are acknowledged on the website. Materials are copyrighted and are protected by international copyright laws and treaty provisions. Unless otherwise expressly stated, they may not be copied, reproduced, modified, published, uploaded, posted, transmitted or distributed in any form or any way without IDR Solutions Ltd prior written permission. Except as expressly noted herein, no right or license is granted to any party under any patents, copyrights, trademarks, or trade secret information of IDR Solutions Ltd. Other rights may be granted to you by IDR Solutions in writing or incorporated elsewhere in the Materials.

Please note that when using the Site you may be asked to provide personal details about yourself. IDR Solutions Ltd takes reasonable precautions to secure any personal details, however please note that it is not possible to guarantee the security of transmissions over the Internet, and we thus urge you to exercise appropriate discretion when using this Site. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libellous, defamatory, obscene, pornographic, or other material that would violate any law. IDR Solutions Ltd has no control over any linked sites that are not part of IDR Solutions Ltd domain and is not responsible for the content of any linked site or any link contained in a linked site. IDR Solutions Ltd reserves the right to terminate any link at any time and does not endorse companies or products to which it links and reserves the right to note as such on its web pages. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.

IDR Solutions Ltd may terminate this license at any time if you are in breach of the provisions set out in this statement. IDR Solutions may modify this Copyright Statement at any time. Certain provisions of this statement may be superseded by expressly designated legal notices or terms located on other pages on this Site, or in Terms & Conditions and EULA’s. By downloading any Materials from or using this Site and its services, you agree to the terms set out in this statement. If you do not agree to them, do not use the Site or download any Materials from it.

This website and its conversion service and software is copyright IDR Solutions Limited. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit the content.

If you have any questions or comments in regards to this Copyright Statement, please contact us.

IDR Solutions Privacy Statement

We are committed to protecting your privacy. You may visit most of pages on this website without providing any personal information about yourself. However, at certain sections we collect information from you when you visit our site such as accepting cookies – we only accept cookies with users explicit consent. We may also collect information on when placing an order, filling out a form or purchasing the software. When visiting, downloading or ordering from our online store, as appropriate, you may be asked to enter information about yourself: name, e-mail address, mailing address, phone number or credit card information. We do not store any credit card details on our systems. We will collect information about you only to process any orders and to provide you with the best possible service. For example, we will ask for contact and billing information, whether you wish to receive a newsletter, etc.

What do we use your information for?

We require this information to help give us a better understanding of your needs and provide you with a better service, based on the information and feedback we receive from you and in particular for the following reasons:


IDRsolutions is registered as a privately held limited Company in the UK from where it operates under UK law.

Security and Information

We are committed to ensuring that your information is secure. In order to prevent any unauthorised access or disclosure of your information, we have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What information do we hold on our customers?

We store customer contact details and a history of any communications inside the Salesforce SaaS application (click here for their policy). We will store custom technical inquiries inside Jira (click here for their policy).

Online conversions

For online conversions we will only temporally store the content for the conversion and delete this content afterwards. Information such as name and email addresses may be stored on servers hosted by our internet provider and / or other service providers. Those parties are committed to data security and have agreed to keep this information confidential.

Transactions on the online store

Transactions on the Online Store are processed directly by our payment gateway provider Stripe and we do not access nor store any of your financial information. All supplied financial data and sensitive/credit information is handled directly by our payment gateway providers which are required to keep the information confidential and only accessible to authorized users with special access rights to such systems.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties. We may periodically send information such as promotional emails about updates, newsletters or any other information that we think you may find interesting using the email address which you have provided, if you tell us that you wish to receive this. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please contact us, we will promptly correct any information found to be incorrect. By submitting personal information you are confirming that you have read this Privacy Statement and agree to its terms. If you do not agree with the terms, please do not submit personal information.

Changes to our privacy policy

IDR Solutions reserves the right to change this Privacy Statement at its own discretion. Any changes will be posted on this page. If you have any questions or comments about privacy, please contact us.

Trial downloads terms of use:

In no event shall the author, or any other party who may modify and/or redistribute this program and documentation, be liable for any commercial, special, incidental, or consequential damage arising out of the use or inability to use the program including, but not limited to, loss of data or data being rendered inaccurate or losses sustained by you or losses sustained by third parties or a failure of the program to operate with any other programs, even if you or other parties have been advised of the possibility of such damages.

You will also agree to use the trial jar for evaluation (non-production) purposes only. IDRsolutions' Application may contain technologies that monitor, record and report to IDRsolutions regarding the use of the Application including but not limited to information concerning the devices used to access the Application; and the frequency (collectively, “Usage Data”).You agree that IDRsolutions may, in its sole discretion, collect and use Usage Data to support, maintain, and improve our products, and to enforce IDRsolutions rights under the Terms.


Here at IDRsolutions we take your privacy seriously and we will only store your contact information and email correspondence to administer your account. If you do not agree with these terms and would like your information removed please contact us.

This policy was last modified on 5th October 2022.