Pick and choose what License Model you require and then choose the type of support options you would like to suit your needs.
Our License Models
Entry level license for use on a limited number of servers.
Bespoke licence for usage within a single named product.
Bespoke company-wide license for use in an Enterprise.
Available Support Options & Extras
72 hours email based initial response with set number of requests.
Bespoke support package to suit client requirements.
Bug Portal Access
Need dedicated Support? Custom Bug Portal with direct access to IDRsolutions developers and support team.
Dedicated Software Build
Custom build with continuous testing on all changes and option to add client code.
Onsite visits to assist with planning, integration and resolving issues.
Source Code Access
Need Source Code Access for Escrow, development, or peace of mind?.
Our commonly asked questions about the Licenses (click the + Symbol to reveal answers).
What about non-production & testing servers?
The JPDF2HTML5 server license includes an equivalent server license for development and testing purposes but does not include support requests. For example, if you purchase a server license you will be able to use a second server for testing and development.
I need FDF Files and XFA Forms support, which License do I need?
FDF Files and XFA Form Support is only available in JPDFForms, Contact Us for more information.
Are there any restrictions or limitations on how the converted content can be used?
There are no limits on how you use the content and no additional charges, royalties, revenue share options, etc. We just charge you a flat fee to convert the content.
What are the payment options?
How can I get assistance?
A: We consider ourselves extremely knowledgeable about PDF to HTML5 conversions. If you would like to discuss your technical or business requirements with our experts, we are happy to arrange a sales call.
Do you offer a ‘money back guarantee’ for ‘peace of mind’?
We have built our business on satisfied customers spreading the word – we want you to be entirely happy with the software.
So we not only offer demo versions to try, but also have a 30 day money back guarantee – if you ask for your money back within 30 days of purchase we will refund it without quibble (although we would like you to tell us how we can make it better).
Can we pay using another currency?
Yes. Our prices are quoted in US dollars, but we can bill in US dollars, Euros, Pounds sterling or Australian dollars by arrangement and are happy to provide a quotation in these currencies upon request.
Are there additional taxes to pay?
For UK customers we are required to add VAT to all prices. For customers in the EU, a valid VAT number is needed or we will have to add VAT as well.
Are there any Terms and Conditions of using JPDF2HTML5?
The terms and conditions of use for IDRSolutions software are set out in the End User Licensing Agreements (EULA). Different products may be governed by slightly different terms, so make sure you read the EULA appropriate to your purchase.
The JPDF2HTML5 Server License EULA is available on request, please Contact Us for more information.
What about non-commercial users?